Introduction & Scope
Babjee takes your privacy extremely seriously. This Privacy Policy explains how Babjee collects your personal information, the purposes for which it is used, and how it is kept secure.
By using our website and mobile app, you are deemed to have consented to this policy. This policy forms part of Babjee's Terms & Conditions' Read alongside.
If any part of this policy is unclear, our support team is always ready to help. We want you to use our platform with full confidence and understanding.
What Information We Collect
Babjee collects only the information necessary to provide you with our services and keep your account secure. We never collect data that is not needed.
| Type of Data | What Is Collected | Why It's Needed |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Security |
| Device Information | IP address, device model, OS | Security Monitoring |
| Usage Data | Game History, Session Duration | Service Improvement & Support |
How Collected Information Is Used
Babjee uses the information it collects exclusively for the purposes listed below. Your data is never used for any other reason.
Primary Use:
- Creating, managing, and securing your account
- Processing Deposits & Withdrawals
- KYC verification and identity confirmation
- Providing Customer Support & Resolving Issues
- Preventing Fraud & Deception
Secondary Use (With Consent Only):
- Keeping You Informed About New Promotions & Offers
- Statistical Analysis to Further Improve the Platform
- Personalized Game Recommendations
Data Retention & Periods
Babjee stores your information on secure servers. We retain data only for as long as required by law or necessary to provide our services.
Retention Period:
- Active Account: For as long as the account remains active
- Closed Accounts: Up to 5 Years After Closure (For Legal Reasons)
- Transaction Records: 7 Years (as required by financial regulations)
- Support Conversations: 2 Years
- Cookies Information: 30 days to 1 year
After a set period, your data is securely deleted or anonymized so that you can no longer be identified.
Sharing Data with Third Parties
Babjee never sells or rents your information to third parties for commercial purposes. This is our most important commitment.
In limited circumstances, data may be shared:
- Payment Provider: bKash, Nagad, Rocket — minimum information required for payment processing
- Game Provider: PG Soft, Pragmatic Play — for game operation
- Law Enforcement: Under court order or legal obligation
- Security Authority: When Required for Fraud Investigation
Cookie Policy & Tracking
The Babjee website and app use cookies to enhance your experience. Cookies are small files stored in your browser.
Cookies We Use:
- Essential Cookies: To maintain your login session (cannot be disabled)
- Functional Cookies: To remember your preferences (such as language)
- Analytics Cookies: Statistics for Platform Improvement
Cookies can be disabled from your browser settings, though doing so may cause some features to not work properly.
Security Measures & Encryption
Babjee uses industry-leading security technology to protect your data. Security is never a secondary concern for us.
Our Security Layers:
- 256-bit SSL/TLS Encryption — applied to all data transfers
- Two-Factor Authentication (2FA) — Login Security
- Regular Security Audits — by Third Parties
- Real-Time Unusual Activity Monitoring
- Data stored in encrypted form on our servers
- Regular Backups & Disaster Recovery Planning
Child Protection Policy
Babjee is not intended for anyone under the age of 18. We do not and will not collect or store information from minors.
If a minor accidentally creates an account and this comes to our attention, the account will be immediately closed and all collected data will be deleted.
Your Rights
Babjee believes data protection is not merely a legal matter — it is your fundamental right. That is why we give you full control over your information.
Your Data Rights:
- Right to Know: You can find out what information we hold about you
- Right to Rectification: You Can Correct Inaccurate Information
- Right to Erasure: Right to erasure where no legal grounds apply
- Right to Portability: Right to a copy of your data
- Right to Object: You Can Object to Use for Specific Purposes
- Right to Restriction: You Can Restrict How Your Data Is Processed
To exercise these rights, please contact our support team. Babjee typically responds to such requests within 30 days.
Policy Changes & Updates
Babjee may update this Privacy Policy when necessary — due to changes in the law, the addition of new services, or improvements to security.
For major changes, you will be notified via your registered email address and in-app notifications. For minor updates, the date on this page will be updated accordingly.
Privacy Contact
For any privacy-related questions or requests, please get in touch with us. Our Data Protection Team is here to help.
- Email: [email protected]
- Live Chat: 24/7 via App & Website
- Response Time: Typically within 24–48 hours